Welcome

For all your support queries and installation advice

At BROOKS - we want to make sure that you enjoy many years service from your stair lift. So you can count on us to be here to provide all the information you need.

Installation Instructions

Installing the BROOKS stair lift is simplicity - it was designed that way! We focused directly on ease of installation and maintenance. In the process - we 'designed out' many of the difficulties common with alternative brands of stair lifts.

Click here for full Brook Stairlifts installation instructions

Trouble Shooting

The BROOKS Stair Lift is a very, very reliable piece of equipment, engineered to the highest standards. We have over 100,000 customers worldwide and mechanical issues are extremely rare. Chances are that after installation, you will not have to visit this site at all!

Click here for Brook Stairlifts troubleshooting advice

Digital Status Display

The BROOKS Lincoln Stair lift is equipped with a numerical digital display, so you will always know the status of your stairlift.

We have put together a handy guide so you can see what all of the codes mean.

Click here for Brook Stairlifts Digital Display Codes

Warranty Registration

The BROOKS Lincoln stair lift is covered by a comprehensive warranty. Please register your stairlift within 30 days of receipt of the goods. Failure to do so will invalidate the warranty. This can be done either online, or by completing the registration card recieved with your stairlift..

Click here for to register your Brook Stairlifts Warranty online